FAQs
Products & Sizing
How do I find the right size?
We recommend checking our Size Guide (linked on each product page) to find the best fit. Our jeans have a great deal of stretch in them.
Are your items true to size?
Sizing varies by style and material. Check the product description for specific sizing
recommendations.
How can I contact customer service?
Our team is here to help! Reach out to us via email: customerservice@applebottoms.com
Monday – Friday 8 am to 5pm CST
Returns & Refunds
What is your return policy?
We accept returns on unworn items with original tags attached and in their original packaging.
Returns must be initiated within 30 days of purchase. To learn more about our return policy or to begin a return click here.
How long does it take to process a refund?
Once we receive your return, please allow 5 to 7 business days for processing. Refunds will be issued to your original payment method. Shipping fees are non-refundable.
Can I exchange an item?
Yes! We offer exchanges for the same item in a different size or color, depending on availability.
Shipping & Delivery
How long does shipping take?
Delivery times depend on your location and shipping method selected at checkout. Estimated shipping times for Standard Shipping is 3-7 business days
You will receive a tracking number once your order has shipped.
Do you offer international shipping?
Currently we do not ship outside of the United States.
How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number.
Ordering & Payment
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, Meta, and Apple pay.
How do I apply a discount code?
At checkout, enter your promo code in the designated box and click "Apply" to see the discount reflected in your total. Please note that only one discount code can be used per order.
Can I modify or cancel my order after placing it?
We know how important it is to get your order quickly, so we jump into action the moment you place it! Because we prioritize processing orders as fast as possible. And while we will try our best to accommodate your request; we may not be able to cancel or make changes once the order is placed.
